Pick Your Poison
The hospitality service industry is brutal – not every restaurateur, bed and breakfast or microbrewery makes it.
If you don’t earn their business, you will close yours.
Your needs are unique. They may change with seasons, years of business, with celebrations and timed specials.
Your customer outreach methods should be flexible to provide you with the right combination of services that meet your needs and keep customers informed.
Select a single outreach method for a one-time message blast.
Keep your outreach fresh each month with various message platforms.
Ensure your messaging is consistent among all your media outlets.
As a small business, going all in isn’t an option, it’s a MUST. Your reputation and growth depends on your unique ability make customers feel welcome, comfortable and coming back for more.